Bob Phibbs, the Retail Doctor® is an American retail expert, entrepreneur, speaker, sales trainer, author and customer service champion.

Why Having Just Friendly Employees Isn't Enough
1:11
Why Having Just Friendly Employees Isn't Enough
The Difference Between Impulse and Considered Purchases
2:40
The Difference Between Impulse and Considered Purchases
Why Disney Stores Were Created: An Interview With The Man Who Made The Magic
40:28
Why Disney Stores Were Created: An Interview With The Man Who Made The Magic
How to React When Competitors Mirror Your Inventory
2:03
How to React When Competitors Mirror Your Inventory
Boost Margins: Mastering Pricing Techniques for Retail
1:00:32
Boost Margins: Mastering Pricing Techniques for Retail
Flooring Retailers: Marketing Strategies That Work
2:08
Flooring Retailers: Marketing Strategies That Work
Dealing with employee resentment after raise denial
1:48
Dealing with employee resentment after raise denial
Inspire Greatness in Your Retail Team through SalesRX
3:01
Inspire Greatness in Your Retail Team through SalesRX
Overcoming Price-Based Decisions: Tips & Tricks
1:31
Overcoming Price-Based Decisions: Tips & Tricks
A retail brand's store makeover from dull to amazing
4:44
A retail brand's store makeover from dull to amazing
Inside A Wireless Store Makeover: Lessons For Retailers
6:46
Inside A Wireless Store Makeover: Lessons For Retailers
Avoid This Common Mistake When Thinking About Generative AI
4:45
Avoid This Common Mistake When Thinking About Generative AI
Learn from Monique's Draperies Business Makeover
3:03
Learn from Monique's Draperies Business Makeover
How To Boost Retail Sales with SalesRX Training
1:41
How To Boost Retail Sales with SalesRX Training
The Secret to Staying Motivated After a Failed Sale
2:29
The Secret to Staying Motivated After a Failed Sale
How To Stop Losing Luxury Sales In Your Store
3:43
How To Stop Losing Luxury Sales In Your Store
12 Ways To Rock Retail
57:50
12 Ways To Rock Retail
Don't Start Without Knowing These Store Renovation Tips
2:32
Don't Start Without Knowing These Store Renovation Tips
How To Get In-Store Shoppers To Buy From You
2:07
How To Get In-Store Shoppers To Buy From You
Handling Objections: Essential Skills for Retail Success
2:53
Handling Objections: Essential Skills for Retail Success
How to Motivate a Burnout Employee
1:05
How to Motivate a Burnout Employee
Avoid these mistakes when choosing a business partner
2:01
Avoid these mistakes when choosing a business partner
Revealed: Optimal timing for store relocation news
1:31
Revealed: Optimal timing for store relocation news
Customer relationships: Knowing when to end them
1:40
Customer relationships: Knowing when to end them
Secrets to Avoiding Sales Closing Mistakes
1:58
Secrets to Avoiding Sales Closing Mistakes
Mastering add-on techniques for sales
1:51
Mastering add-on techniques for sales
Unlocking the Potential of AI in Retail
11:33
Unlocking the Potential of AI in Retail
Convince your staff to prioritize store cleanliness
2:20
Convince your staff to prioritize store cleanliness
How Generative AI Can Transform Retail Stores
8:52
How Generative AI Can Transform Retail Stores
Secrets to Success for Brick and Mortar: 5 Game Changers
30:40
Secrets to Success for Brick and Mortar: 5 Game Changers