Public speaking and communication expert Lauren Sergy has helped thousands of people become more effective leaders by developing critical communication skills such as persuasion, presentation, and executive presence. Lauren tackles tough speaking and communication issues with refreshing humor and candor. She has worked with clients and audiences in Canada, the US, and Europe including KPMG, T-Mobile, Northern Trust Corporation, and many more. She holds a Master’s degree in Library and Information Studies, BA in English and Classics, and has taught business communication at Concordia University of Edmonton and the University of Alberta. Her book, The Handy Communication Answer Book, was featured on Library Journal's Best Reference 2017 list.

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